Collection and Use of Information
When you register for the TM TLGRM Site and Service (web interface, mobile app, APIs and administration tools), we collect information that personally identifies you, such as your full name, mobile telephone number, e-mail address and other information that you provide to us or that you include in any TM TLGRM profile or account (“Personal Information”). We also collect your contact lists and/or address book data that will be stored on our servers and will only be used to:
notify you when your contacts become active on TM TLGRM,
indicate which of your contacts is already a TM TLGRM user,
correctly display the name of each contact as it appears in your address book when a message is received.
to allow you to communicate with other users, we might share your contact information with other users.
Sharing and Disclosure of Information
We do not rent, sell, or share any information about the user with any third-parties, except as specifically described herein. We may disclose your Personal Information if we believe such action is necessary to:
comply with the law, or legal process served on us;
protect and defend our rights or property (including the enforcement of our agreements); or
act in urgent circumstances to protect the personal safety of users of our Service or members of the public.
In order to provide you with TM TLGRM products you have requested, TM TLGRM may sometimes, if necessary, share your Personal Information (excluding your address book and related information) and traffic data with trusted partner service providers and/or agents, for example: banking organizations or other providers of payment and analytical services, customer support, or hosting services. TM TLGRM will always require these third parties to take appropriate organizational and technical measures to protect your personal data and traffic data and to observe the relevant legislation. TM TLGRM will never share your address book information with any third party, except as may be required by law (see below). Third party companies, such as mobile providers, are used in order to send you an authentication SMS when you register with TM TLGRM and for any message that is designated as an SMS/MMS message. In order to send you the SMS/MMS, we share with these third party companies your phone number and/or email address when delivering email messages. We may disclose information about you if we determine that for national security, law enforcement, or other issues of public importance that disclosure of information is necessary. We may from time to time ask you to provide information about your experiences which will be used to measure and improve quality. You are at no time under any obligation to provide any of such data. Any and all information which is voluntarily submitted in feedback forms on the Site or any survey that you accept to take part in is used for the purposes of reviewing this feedback and improving the TM TLGRM software, products and websites. We may contact you to send you messages about faults and service issues. Furthermore, we reserve the right to use email, the TM TLGRM software or SMS to notify you of any eventual claims related to your use of our software, websites and/or products, including without limitation claims of violation of third party rights. We may send you alerts via the TM TLGRM software to notify you when someone has tried to contact you. We may also use the TM TLGRM software to keep you up to date with news about our software and products that you have purchased and/or to inform you about other TM TLGRM products and related information.
If you share a location in a chat, this location data is treated like other messages.
If you share your Live Location in any chat (or from Settings > People Nearby > Make Myself Visible), TM TLGRM will use your data to display your location to those users with whom you are sharing it, even when the app is closed – for as long as you keep this optional features activated.
GDPR Data Protection Agreement and EU‐U.S. Privacy Shield
TM TLGRM has self-certified to the EU-U.S. Privacy Shield with respect to Customer Data and to the European Monetary System (EMS) General Data Protection Regulation (GDPR) Data Protection Agreement. For more information, see our GDPR Compliance Statement, Data Processing Agreement and Privacy Shield Notice.
California Consumer Access and Deletion Rights
TM TLGRM will support customers that would like more information about our use of Customer Account Data or Customer Usage Data, and you can contact our support and request us to :
Provide you with details about the categories of personal information that we collect about you, including how we collect and share it;
Provide you with information about the personal information we collect about you; and
Delete the personal information we have about you.
TM TLGRM websites and software clients are not intended for or designed to attract anyone under the age of 13 and we do not intentionally or knowingly collect Personal Information on our sites from anyone under the age of 13 (or older in some jurisdictions). We encourage parents to be involved in the online activities of their children to ensure that no information is collected from a child without parental permission.
We take reasonable precaution to protect Personal Information from misuse, loss and unauthorized access. Although we cannot guarantee that Personal Information will not be subject to unauthorized access, we have physical, electronic, and procedural safeguards in place to protect Personal Information. Personal Information is stored on our servers and protected by secured networks to which access is limited to a few authorized employees and personnel. All employees are made aware of our security procedures as part of our training process. We review our web security procedures on a monthly basis. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Changes to Policy
From time to time, we may revise this Policy. We reserve the right to update or modify this Policy, or any other of our policies or practices, at any time with or without notice. However, we will not use your Personal Information in a way that is materially different than the uses described in this Policy without giving you an opportunity to opt-out of such differing uses. We will post the revised Policy on the Site, so that users can always be aware of what information we collect, how the information is used and under what circumstances such information may be disclosed. You agree to review the Policy periodically so that you are aware of any modifications. Your continued use of the Site indicates your assent to any changes and signifies your agreement to the terms of our Policy. If you do not agree with these terms, you should not use the Site, the TM TLGRM App, or any other Service.
Hosting of Site and Service
Please note that the Service and the Site are hosted in the United States and are intended for and directed to users in the United States. If you are an international user, please be advised that through your use of the Service or the Site, you expressly consent to your personal data being transferred to the United States and to the application of the United States federal laws and the laws of the State of Massachusetts (as applicable) to such transfer.